By an historical accident, corporations enjoy the privileges of natural persons, but don't have the same responsibilities. The recent SCOTUS decision eliminating constraints in corporate campaign donations is one of the many ways this plays out in our lives.
If we pass an Amendment to the Constitution specifically resetting corporations as artificial entities with greater responsibilities, it will have a cascade of beneficial effects through other reals where people have failed to change the status quo.
Nicholas Kristof cites psychological research that indicates the best way to sway people to your cause is through using stories and optimism. Outside Magazine: http://ow.ly/Ka4t
The only metric an organization needs to track to assess customer satisfaction is its "net promoter" score, which is percentage of customers willing to "recommend company to a friend or colleague". Wikipedia: http://en.wikipedia.org/wiki/Net_Promoter.
The Mo Ibrahim Foundation will offer a $5m prize to African heads of state who do most to alleviate poverty and leave office peacefully. http://www.moibrahimfoundation.org/en
The government should have a good reason before it invests in closed software, content or database development. In general, information products funded by the public sector should be public products.
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